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TRAI’s latest mandate directs telecom operators to offer call and SMS-only tariff plans

1 min read

The Telecom Regulatory Authority of India (TRAI) has announced the Telecom Consumers Protection (Twelfth Amendment) Regulations 2024, introducing several consumer-friendly changes to telecom policies. Among the key reforms is a mandate for telecom operators to offer tariff plans exclusively providing SMS and voice call benefits. This move aims to benefit approximately 150 million 2G users and those who use secondary SIM cards solely for voice calls and SMS, allowing them to pay only for the

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