Everest IMS ensures operational agility and seamless service delivery
DMX India, the leading provider of IT Infrastructure software, services & solutions, announces its long term commitment and 
association with the most prominent Indian Telco brand Airtel on the eve of completing 7 years since the pilot solution deployment. DMX’s solution, Everest IMS, has helped tremendously in maintaining and monitoring Airtel’s heterogeneous infrastructure network.
Airtel, India’s leading and most trusted provider of communication and ICT (Information and Communication Technology) services were earlier facing major hassles in monitoring solutions. In particular, Airtel possesses a vast system with a complex VSAT network, which was difficult to maintain and monitor with a solution with limited features. After adopting Everest IMS, they never had to look elsewhere for a solution to demonstrate a transparent network experience for their customers.
Subash Chandra Bose, Head of Satellite Network Operations at Bharti Airtel Limited said “As the years moved on, many of these monitoring features have become standard part of the tender requirements from Banks and Governments which could be seamlessly catered to. This capability provided a competitive edge to Airtel over other VSAT service providers in India. For the NOC team, Everest solution offered a world of possibilities in terms of network monitoring and scheduling of customised reports to various customers as and when required. Everest solution has also resulted in effective network management with optimum people resources at the NOC against the exponentially growing customer base. Over the period, Everest solution has become an unavoidable part of our network operations.”
Everest IMS by DMX India provided Airtel VSAT Network an end-to-end monitoring. The solution has the capability to cover a wide range of network elements including RF devices. Its impressive dashboards and reports on various resource utilization factors provide detailed information to the network administrator. In addition, round-the-clock alerting system notifies directly to NOC (Network Operations Center) and exclusive portal to Airtel’s customers makes service delivery a hassle free task for Airtel. Beating all the technical limitations and inflexibility towards customization, Everest has turned to be a unique and most importantly an unmatched end to end network monitoring for Airtel.
“I strongly feel that IT Infrastructure plays a vital role in the business success these days. A failure in managing a network can bring an entire business/enterprise to its knees. We are pleased to serve Airtel for monitoring and maintain their complex network.”
“It is always delighting as well as empowering to take a step further. Our never-failing ability meets the challenges required by Airtel; leading us towards greater attainments. As a growing IMS provider, we always try going beyond the technical limitations of legacy systems to set a unique trend in the marketplace,” said Satish Kumar V, Country Head at DMX India.
DMX has always been an innovative choice for its users because of its flexible and feature-rich framework. It provides an integrated solution for the ever-changing needs of customers that are challenging yet indispensable. DMX has been proficiently enriching industries from various domains. Not just telecom, it addresses the pain points of CIOs and IT managers across verticals like IT/ITeS, Defence, BFSI, Manufacturing and Retail.
