Airtel Launches Microsite To Allow Users To Track Project Leap
Airtel, the country’s No 1 carrier, has launched a special website which will allow customers to know everything about how Project Leap, the 60,000-crore network transformation programme, is progressing in their respective localities.
Customers will also be able to get a transparent view of coverage of voice and high speed broadband services. They will also be able to see sites planned in their localities, seek help on hosting sites and share site upgradation plans for every site. Customers will also be able to see sites that have been forcibly shut down in their locality.
“With the launch of Project Leap, Airtel is investing companywide resources in ramping up our network infrastructure towards this modernisation drive and improving the service experience delivered to every customer,” said Gopal Vittal, MD & CEO, Bharti Airtel (India and South Asia).
We are happy that the project is making quick strides in enhancing our network quality and are focused on implementing a Project Leap strategy down to each and every location.
According to Vital, the “new website is targeted as a first-of-its-kind effort in sharing with total transparency the progress we are making in every street and locality in the country”. He added that Airtel customers would also be able to see the progress of their network in their respective localities.
Airtel customers can now visit www.airtel.in/leap for the latest updates on its network modernisation drive and get comprehensive information on the program’s progress at the local level. The microsite allows customers to see the network coverage for voice, basic data services (2G) and high speed data services (3G/ 4G) in their regions.
Key highlights relating to Airtel’s network transformation exercise at national and state level are also included. In the locality map, information on the status of modernization of all the Airtel sites in that locality can be seen.
The website also gives Airtel’s 240 million plus customers the opportunity to participate in the network transformation program.