Over the past few years, especially during the pandemic, businesses worldwide have been waking up to the potential of customer relationships and the significance of measuring customer success. Like how the ROI
Internet – a word, which in an ideal world, should be ingrained in every aspect of our lives. It is a medium that has ensured the survival of a lot of individuals
Life has gone through a sea change for everyone in the past year due to COVID-19. Work from home is routine, and virtual onboarding is the norm. Amidst all this, we can
The world around us in the past year has undergone a paradigm shift due to the COVID-19 pandemic. Digital transformation has become an active growth driver for businesses across sizes. In fact,
A confluence of existing factors driving cloud adoption has been further accelerated by the COVID-19 pandemic. According to Synergy Research, Cloud spending rose 37% to $29 billion during the pandemic. This trend
With the accelerated rise in tech adoption across both, business and consumer platforms, especially due to the COVID pandemic, there have been several tech innovations in the realm of no-contact interactions. Voice
Keeping customers happy while urging them to buy more is no easy task. The customer management role comes with its fair share of ups and downs. Most of us who have spent
Our PCs and workstations are being put to thorough relentless use because of both functioning just as picking up depending on far-off modules. Moreover, slanted amusement choices available to us have additionally
With the rapid technology innovation and adoption across sectors, there has been a rising need for streamlining and upgrading the product development lifecycle, so as to cut costs, enhance efficiency and create
Over the past few years, there has been an endless influx of wireless earbuds that promise to help you cut the cord. While the likes of Apple AirPods Pro check all the
The way brands communicate is an ever-changing phenomenon and is dependent on how customers perceive their brand and communication strategy. A large amount of a customer’s perception is tied to emotion and
The data universe is growing exponentially. Current times have forced organizations to adopt new models of operations like work from home and remote working, leading to terabytes of data being generated very