There’s no doubting that contact centres have always been on the cutting edge of innovation, evolving organically with the times. Over the years, performance management, real-time authentication, automation, customer journey analysis, and
“World Password Day is a great opportunity to remind everyone about the importance of protecting data within organisations as well as your own personal data.. Cybercriminals today are more sophisticated at obtaining
“Humans aren’t the only target for attackers that seek to compromise credentials as their easiest pathway to an organization’s critical data and assets. Humans remain a lucrative and relatively easy target; the
Passwords have become an expected and ubiquitous part of our online life as we become more data-driven. It is typical in today’s digital world to require a password for everything, from accessing
Any effective and successful business knows the significance of workplace productivity. It is the key to win in a competitive marketplace. Being productive can help an organization in optimizing and maximizing the
Logistics and supply chain companies in India simplify and eliminate all transportation issues for the industry. Logistics companies are in charge of organizing, controlling, storing, and transporting goods from the producer to
Hiring not just new employees, but the right ones, is incredibly challenging. Hugely resource-intensive, recruitment is far more than filtering through resumes and organising interviews. Many times, organisations fail to deliver the
Enterprise Service Management is often the lynchpin of satisfaction to both internal and external stakeholders of companies. The common misconception is that ITSM has to do with IT only. But, it is
The global pandemic has spurred a rapid growth in demand for data centers, credit to the acceleration of digital transformation amongst organizations. The rapid rise in digital adoption due to world-wide lockdown
In a competitive market where SMEs struggle for a space on the shelf comes the idea of cloud telephony; now imagine this – the customer experiencing a long, open-ended and everlasting waiting
From preparing your favorite meal to taking care of your household needs, our moms are the real superheroes. While it can be challenging to show full appreciation every day, let’s make her feel special
Renewable energies are a source of energy that is both clean and infinite. They differ from fossil fuels in terms of variety, quantity, and potential utility, but most crucially, they do not