Having witnessed remarkable growth in 2023, where the Indian banking sector recorded a staggering 31.57% year-on-year growth, speaks volumes for its steady momentum in 2024. Driven by robust strategies and commitment to
Kapture – a renowned SaaS-based Customer Experience platform has announced the appointment of Gaurav Juneja as the new Chief Revenue Officer (CRO). As part of the strategic appointment, Gaurav will be responsible
With the launch of Kapture’s vertical-specific LLMs, the platform becomes a pioneer in revolutionising industry-specific customer interactions, anticipating 80% of automated ticket resolution, significantly reducing the average handling time by 70%. Kapture,
Kapture, a leading SaaS-based Customer Experience (CX) platform has recently announced its strategic partnership with Aether Global, a distinguished technology solutions provider headquartered in the Philippines to enhance comprehensive and integrated customer