“Disaster Management helpline number to mitigate communication problems through technology.”-Mr. Ankit Jain CEO & Founder, MyOperator.

Nisha Harshwal:- What was the vision behind disaster management helpline number?

Mr. Ankit Jain:-Disaster is an unfortunate mishap or a natural calamity that impacts lives of many, leaving them in a state of despair and helplessness. In this panic situation, communication is one of the major challenges that prevent faster aid. This is because telecom lines are majorly impacted which affect connectivity issues in the area.

MyOperator envisions Disaster Management helpline number to mitigate communication problems through technology. Having a helpline number which is hosted on the cloud comes to the rescue and relief for many victims. The number can be activated in less than 60 seconds, with no hardware installation.

The helpline number enables many NGO’s, Self Help Groups and other support groups to handle large volume of incoming calls without missing any calls

Nisha Harshwal:- What are the changes in policies and strategies, company has initiated to successfully run this model?

Mr. Ankit Jain:-MyOperator offers Disaster Management helpline number as a pro bono service to NGO’s, Self Help Groups and other support groups for the entire time duration until the calamity persists in the affected area.

Nisha Harshwal:- What is company’s success story in this domain?

Mr. Ankit Jain:-During Chennai floods in 2015, MyOperator saw many NGOs and self-help-groups coming forward to help flood victims. MyOperator then realized that a lot of NGO’s were missing out on calls using only their mobile numbers to connect with people. Lot of people were facing connectivity issue due to the large volume of calls. Even publishing multiple numbers made it difficult to connect for help as there were only a few members to receive calls.

Hence, we thought we’d increase the chances to stay available using cloud-based MyOperator Disaster Management helpline numbers and provide this number to NGOs and self-help-groups for FREE. This helpline number helps you easily track all your missed calls.

Nisha Harshwal:- What is the company’s client base?   

Mr. Ankit Jain:-MyOperator Disaster Management helpline number is used by hundreds of NGO’s, Self Help Groups and other support groups.

Nisha Harshwal:- What is the insight that you have about this market and what is your uniqueness?

Mr. Ankit Jain:-Disaster Management is a continuous process which broadly covers pre-disaster and post-disaster phase. Thanks to our Meteorological department who is able to warn us of natural calamities in advance so that we can prepare ourselves for such adverse situations.

We have seen and realized how poor connectivity through calls makes it difficult for family, relatives, friends and even those willing to help to communicate with those in need.

So we decided to contribute in this by providing these helpline numbers to the supporting groups.