HARMAN has announced expansion of its service network in Western and Northern India by opening two new HARMAN Authorized Service Centers (AHSCs) in Lucknow and Ahmedabad. These centers will offer service and after-sales support to the growing base of audio professionals in these regions. HARMAN Professional users are comprised of recording and broadcast studios, musicians, cinema halls, touring sound and commercial sound companies.
With this addition, the company now has eight service centers across India, ensuring that customers have the convenience and proximity to service or support. Staffed by highly-trained technical personnel and equipped with the most advanced diagnostic and repair tools, these centers will support customers of all HARMAN Professional brands, including AKG , AMX, BSS Audio, Crown, dbx, JBL, Lexicon, Soundcraft and Martin lighting.
“HARMAN is a preferred choice for professional audio and lighting requirements in India today. Our aim is to provide easy access to our customers and deliver a world-class experience. We believe after-sales support is crucial to the overall customer satisfaction, and we’ve worked hard towards building India’s finest service network in this category,” said Prashant Govindan, Director – Professional, HARMAN India.
The Ahmedabad center is located at Bapunagar and the Lucknow center is situated at Faizabad Road. HARMAN has partnered with Infocare in Lucknow and with Sahil Techno Services in Ahmedabad to operate these service centers.