As per the latest update, HCL Services, a wholly-owned subsidiary of HCL Infosystems, has announced three key appointments.
Ravi Venkatraman has been appointed as the Chief Sales Officer for the Enterprise Services Business. He is a seasoned business leader with rich global experience of over 26 years across various segments like Telecom, Manufacturing, Government, Healthcare, Education, Defence, Financial Services and IT/ITeS segments. He comes on the board with rich corporate experience in organizations like Xerox, Reliance Communications and Kodak Services.
“The customer landscape, buying behaviour and expectations are changing at a significant pace and his expertise would help address these dynamic issues by bringing to the fore a go-to- market approach that is sophisticated, consultative and collaborative,” stated Biswanath Bhattacharya, who has taken over as the Chief Executive.
Biswanath Bhattacharya, as the Chief Executive, will be responsible for the Services business. He joins HCL Services, from HP, where he was the Vice-President and General Manager, Technology Services, HP India. Biswanath had a illustrious career spanning over 25 years across various roles.
“His rich experience in leading organizations across IT Sales and Services functions, including 15 years of experience in Strategic Leadership positions would be a big catalyst in the journey of HCL Services to achieve ‘GOLD STANDARDS’ across all financial, people and customer metrics,” said S. Premkumar, Executive Vice-Chairman, HCL Infosystems Ltd and Chairman, HCL Services Ltd.
Madhavan P has joined HCL Services as the Chief of Channel Services Business. He too comes on board with over 26 years of experience across FMCG and TELCOs. Until recently, he was the Sr Vice-President & Head of Sales, Enterprise Business, Tata Teleservices. Prior to that, he was the Chief Sales & Distribution Officer, Virgin Mobile. He would be responsible for driving the channel strategy and rapidly expand the channel to deliver “GOLD STANDARDS” in Service Excellence.
“The Channel Business is expected to be a unique growth engine in the company’s overall strategy in building marketplace dominance in the Services industry,” commented Biswanath Bhattacharya.
Premkumar added, “I am delighted to welcome Biswanath, Madhavan and Ravi to be part of the exciting transformation journey at HCL Services. Their collective experience of over 75 years would ensure that our customers get the very best and we build a team that delivers Excellence. Everytime – An imperative of a GOLD STANDARDS company.”