Technology major IBM and Juniper Networks joined hands to provide real-time network behavior insights through next generation high-performance network analytics to help communications service providers (CSP) and enterprises improve mobile experiences.The capability will address increasing Internet of Things application demands and uncover new opportunities gleaned from Big Data.
CSPs have historically focused on managing their networks with little visibility into the impact on the customer experience. Engineers design, manage and maintain each component of the network based on the specialized role the component performs which has led to an inability to correlate network data with customer and device information in a timely and responsive manner & advanced data acquisition and analytics are changing the game.
IBM and Juniper Networks are further delivering on their longstanding partnership and have designed a new solution in which Juniper Networks(r) MX Router Service Control Gateway (SCG) integrates with IBM Now Factory analytics. The new technology integration enables the optimization of network operations, as well as the customization of service experience based on who is using the network and the applications being run, taking into account the device’s capabilities and location.
“Integrating predictive analytics directly into the stream of data processing and embedding it into the network of CSPs will help to ensure the reliability of the network and improve customer engagement,” said Bob Picciano, Senior Vice President, IBM Analytics. “Juniper Networks’ focus on cloud-based analytics complements IBM’s strategy to apply analytics capabilities to help organizations sense, predict and respond to opportunities.”