IceWarp Organizes Partner Training Program in Mumbai; Boosts Customer Experience

IceWarp, the leading provider of comprehensive messaging solutions for every business class, size and niche, had organized one day training program, New Horizon, for its registered channel partners. The training session was conducted on 25^th April, 2018 at VITS Hotel, Mumbai, where more than 50 partners across the region participated.

 The program helped the partners Sales & technical professionals to gain in-depth knowledge on the IceWarp’s Email Messaging Service – a Complete e-mail server, collaboration and cloud storage solution.

Pramod Sharda, CEO (India & ME), IceWarp said, “We work closely with our partners to understand the commercial needs of different markets and industries. At IceWarp, we believe that being in sync with the demands of our customers through partners is the key to success. Therefore, it is crucial to understand the specific needs of different markets and industries.”

Being part of New Horizon- training program helps partners to enjoy the best possible result one can think of. Apart from that there is plethora of benefits that partners have reaped through this training session. The key benefits are listed below:

• Access to a best-in-class/path-breaking offering in the space

• Sound relationships and a strong basis for individual developments

• In-depth knowledge of IceWarp Messaging Service with the support of case studies & modules

• Collaborative approach with quick and pragmatic support

• Common goals and joint market approach

• Guidance and support at all stages of a partnership to develop an annual business plan

 “We do understand that the high-level expertise is best managed by those with the appropriate specialization and focus – our business partners. So, through our training session, we ensured that the partners are well-groomed for path-breaking product, email messaging service. We believe in empowering them with volume and success, supported by clear roadmap to tide over any competition with ease,” said Anita Kukreja, Head – Marketing & Channel Sales. “To cheer them up and keep the business run rate high, we have also launched new incentive scheme for our valuable partners. The Scheme “IceWarp Champion League (ICL)” has been designed with the aim of motivating and rewarding our partner Salesforce for the efforts they put in for promoting and getting business for IceWarp.”

 Post the training partners will undergo an online exam process after which they will be awarded with certifications.

 IceWarp carefully guides partners from the begin­ning to full independence through onboarding and an enablement process. Their goal is to get started quickly, work in a professional manner and generate joint business results.