Infosys BPO Ltd., a majority-owned subsidiary of Infosys, a global leader in consulting, technology and outsourcing, announced that it has been recognized in a number of BPO service categories by Gartner, Inc., in their recent Magic Quadrants announcements. Infosys BPO was positioned as a Leader in the Magic Quadrant for Finance and Accounting BPO1 and as a Niche Player in the Magic Quadrant for Payroll BPO Services2. Infosys McCamish Systems LLC, an Infosys BPO company, was also positioned in the ‘Leaders Quadrant’ in Gartner’s Magic Quadrant for North American Life Insurance Policy Administration Systems3.
Highlights
Infosys BPO recognized in the Magic Quadrant for Finance and Accounting BPO:
The Gartner Magic Quadrant positions Infosys BPO in the ‘Leaders Quadrant’. According to the research firm’s report, Leaders are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their Leaders position in the market.
Infosys BPO’s finance and accounting practice is one of the largest and fast growing segments in the company.
Infosys BPO offers end-to-end services from the transactional and analytical processes to higher end services such as, Enterprise Reporting, Analytics and Planning, Tax & Compliance including SOX and GAAP-IFRS convergence support.
Over the past few years, Infosys BPO has made significant investments within the finance and accounting space to improve domain capabilities and deliver business value to clients.
The company’s finance and accounting domain has over 80 global clients and employs about 14,000 professionals worldwide across Record to Report (RTR), Procure to Pay (PTP) and Order to Cash (OTC) services.
Infosys BPO placed in the Magic Quadrant for Payroll BPO Services:
The Gartner Magic Quadrant positions Infosys BPO in the ‘Niche Players Quadrant’. As per the report, niche players typically concentrate on particular market segments, such as single-country clients, public-sector clients, or manufacturing sector or midsize organizations.
Infosys BPO has significant experience as a payroll service provider, spanning basic processing capabilities and scalable experience to provide end-to-end, turnkey support for activities that run across the payroll life cycle; including technical activities and payroll help desk services.
The company has constantly strengthened this domain through dedicated investments in current technologies, new platforms and service delivery capabilities.
Infosys BPO helps generate over five million annual pay slips for 12 clients, covering over 300,000 employees.
Infosys BPO offers end-to- end multi-country payroll services, spanning more than 80 countries.
Infosys McCamish recognized in the Magic Quadrant for North American Life Insurance Policy Administration Systems:
The Gartner Magic Quadrant positions Infosys McCamish Systems LLC, an Infosys BPO company, in the ‘Leaders Quadrant’.
Infosys McCamish with its expert technology and outsourcing credentials performs back-office services at a reduced cost, while enhancing quality, speed to market and security.
The company’s VPAS® platform provides end-to-end servicing and administration in BPO, SaaS and Hybrid models for all types of Life Insurance and Annuity contracts.
The company’s PMACS® platform is a series of software modules which address end to end the management of producers and their compensation. These can be deployed in License, SaaS, or BPO models.
Seven of the top ten US insurers are among Infosys McCamish’s clients.
Gautam Thakkar, Chief Executive Officer and Managing Director, Infosys BPO:
We believe this recognition is an acknowledgement of our commitment towards providing seamless end-to-end delivery of services across domains. Our strong industry expertise, backed by best-of-breed technology, enables us to consistently go beyond client requirements. Strategic investments in developing world-class solutions and deep domain knowledge help drive efficiency and effectiveness in realizing innovative and measurable business value for our clients.
2013 Reports
1 Gartner, Inc. ‘Magic Quadrant for Finance and Accounting BPO’ by Cathy Tornbohm, 29 May 2013
2 Gartner, Inc. ‘Magic Quadrant for Payroll BPO Services’ by Morgan Yeates, 20 June 2013
3 Gartner, Inc. ‘Magic Quadrant for North American Life Insurance Policy Administration Systems’ by Steven Leigh, 19 June 2013
Additional Resources:
Infosys BPO Positioned in Leaders Quadrant of the Magic Quadrant for Finance and Accounting BPO – Gartner, Inc. ‘Magic Quadrant for Comprehensive Finance and Accounting BPO, Global’ by Cathy Tornbohm, 30 May 2012
Infosys BPO positioned in Leaders Quadrant of Magic Quadrant for Comprehensive Finance and Accounting BPO – Gartner, Inc. ‘Magic Quadrant for Comprehensive Finance and Accounting BPO’ by Cathy Tornbohm, 17 December 2009
Infosys BPO Positioned in Leaders Quadrant of the Magic Quadrant for Comprehensive Finance and Accounting BPO, Global – Gartner, Inc. ‘Magic Quadrant for Comprehensive Finance and Accounting BPO, Global’ by Cathy Tornbohm, 29 June 2011
