Pune, 21st June 2016:
NovelVista has organized annual conference ITSMS with the objective to bring IT industry experts together to share best practices, trends, industry demands, strategies and innovations for the IT Service Management.
This event was organized in partnership with EXIN, a global independent certification institute for ICT professionals.
The Guest of Honors for the event were Mr Sudhir Pant (AVP Vodafone), Mr Bernd Taselaar (CEO, EXIN), Mr Robert-Jan Willemsen (CCO, EXIN) who shared their experience and valuable thoughts on ITSM.
The event was attended by 100+ IT Service Management professionals including Directors, AVPs, and Senior Managers from major IT organizations like TCS, IBM, Cognizant, Infosys, Vodafone, Atos and other leading companies.
Industry experts from IT Companies have presented best practices in following areas
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ITSM Principles & Best Practices – LEAN, ITIL, Six Sigma, Cobit, Project Management focusing on how to integrate and manage ITSM
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Emerging ITSM Frameworks – DevOps, SIAM, ISO 20000 and Cloud models
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Important “P” of ITSM – Leadership, organization change management, new IT skills, and competency.