“Our Major competitors is Unicommerce.”-Mr Vikas Garg, Co-Founder EzySlips
Nisha Harshwal:-Share details about the inception of EzySlips?
Mr Vikas Garg:-EzySlips was founded in 2016 and is a multi-channel fulfillment automation solution that was conceived with a vision to make the order processing system more efficient for vendors. By doing so EzyShips allows its clients to scale their system and improve their customer experience. EzySlips saves e-commerce vendors a lot of time and money in processing orders. It is essentially an automated shipping solution for e-commerce store owners and sellers.
An initial challenge faced by EzySlips was that for the technology to work it needed to be integrated with third-party technologies of couriers which proved challenging because most couriers don’t have
API’s or proper documentation. The USP of EzySlips is how easy the technology is to use as it allows new users to start processing orders after just a few clicks.
Nisha Harshwal:-What is your mission and vision for 2019?
Mr Vikas Garg:-Our aim is to become an complete back office automation system for eCommerce and retail. Currently We are serving sellers in eCommerce space only. We want to extend it to Brick and Mortar space as well. Additionally we have built system for Order Management, Fufilment Management, Returns Management and Accounting in our system. We are also adding up warehouse management and inventory management in our system. We are targeting 10x growth in next 12 months and after 6 months we are planning to launch this service in South east asian countries.
Nisha Harshwal:-How Technology has transformed the Courier Services in India
Mr Vikas Garg:-Technology plays a major role in Courier Services. Earlier everything was managed on books or on calls. Now we most of the carrier companies has their systems in place and everything from Shipment Booking, to Pickup to Tracking can be done by few clicks.
Now its possible to receive a package in same days time or rather in hours time after ordering. Previously, after placing orders, customers were left in the dark on when their package will be delivered.
Improved technology has also increased productivity in the supply chain, minimizing manual efforts hence reducing costs and errors. Customers can also track their shipments on real time which improve the customer experience many folds and reduce their queries.
Nisha Harshwal:-How Shipping Industry has Revolutionized within a Decade
Mr Vikas Garg:-Last 10 years has really been revolutionary for the logistics industry in India, with exponential growth in Indian eCommerce sector, logistics sector has been its main forte. Lot of startups has started solving problems in this sector
Implementation of GST has been really beneficial for the logistics industry. Single tax has reduced all the extra paper work that needs to be done prior to GST and increased the efficiency of supply chains. The logistics industry of India is currently estimated to be around US$ 160 billion and the sector is expected touch US$ 215 billion over the next two years, as per the Economic Survey 2017-18.
Nisha Harshwal:-How Retail Industry has been Benefited from Automated Shipping
Mr Vikas Garg:-Automated shipping solutions has really benefited the retail industry by almost reducing the manual effort involved in Shipping the products.
Earlier everything was done on books or via Excel sheets, now with the help of automated systems like Ezyslips merchants can easily assign Carriers, generate shipping labels and invoices in bulk and automate their pickup requests with little manual efforts involved.
Nowadays merchants can ship thousands of orders daily which was not possible earlier.
In order to scale your eCommerce or retail business, you need to have a robust back office automation and Shipping automation is the backbone of it. With lot of data coming in, now its possible to build an intelligent and automated shipping system.
Nisha Harshwal:-Whom do you consider as most highly rated competitor and why?
Mr Vikas Garg:-Our Major competitors is Unicommerce and they are also into the same space.
Nisha Harshwal:-What are your Future Plans?
Mr Vikas Garg:-Currently We are serving sellers in eCommerce space only. We want to extend it to Brick and Mortar space as well.Additionally we have built system for Order Management, Fufilment Management, Returns Management and Accounting in our system. We are also adding up warehouse management and inventory management in our system. We are also building a smart shipping system that can help our customer reduce their shipping costs as well as make their deliveries more efficient.We are targeting 10x growth in next 12 months.
Nisha Harshwal:-What were the key achievements of EzySlips in Year 2017-18?
Mr Vikas Garg:-We have processed Orders worth 500 Cr in last 12 months.
– Now Support 30 Indian leading carrier companies.