Infosys, a global leader in consulting, technology, and outsourcing solutions announced today that it has successfully delivered a Strategic Financial Systems (SFS) program for SITA, one of the world’s leading specialists in air transport communications and IT solutions. The award-winning SFS program is one of the most geographically complex ERP-enabled finance transformations ever undertaken.
Designed by Infosys and SITA’s SFS program team, and enabled by Oracle E-Business Suite 12.1, SFS can efficiently process accounting transactions for 310 legal entities worldwide operating in 125 currencies with a globally distributed user base of 4,500 people, and support the filing of tax returns in over 150 countries worldwide.
SITA expects the SFS program will deliver, in excess of 20 percent, direct operational savings and efficiencies within the finance function over four years. It has laid a strong foundation to help SITA improve the service and business value delivered to internal customers and member shareholders globally.
Highlights
·The SFS program, comprising a joint team of Infosys consultants and internal SITA resources, designed and implemented the new ‘SFS solution,’ which has transformed SITA’s finance and procurement operating model by creating a Global Finance Center to manage their geographical complexity. This program has delivered a standardized and fully integrated transaction processing, reporting and analysis solution in a truly global context.
·The Infosys / SITA team simplified a complex and fragmented legacy IT landscape by implementing a single global instance of Oracle E-Business Suite 12.1 and integrating it with Oracle’s Hyperion and Business Intelligence solution.
·The Infosys / SITA team also deployed a new global payment platform and enhanced treasury operations functionality to drive significant improvements in cash management globally.
·SFS has also made business planning, budgeting, and forecasting capabilities more efficient and helped improve resource utilization, product and project profitability calculations. This is helping finance teams at SITA deliver faster, more accurate and insightful analysis of financial performance within a target five-day close window.
·SITA’s purchasing team can now extend its services to its locations globally with online procurement catalogues that aggregate and target spending to help improve buying efficiencies, and support the efficient processing of 10,000 accounts payable invoices a month.
·The new SFS solution has unified and dramatically simplified master data and accounting structures for SITA, driving enhanced compliance and internal controls, and supporting audit capabilities across the globe.
·Owned by the air transport community, SITA has around 450 members from over 300 legal entities and more than 2,800 customers across 198 countries and territories.
Quotes
Colm O’Higgins, Chief Financial Officer, SITA:
“The transformation of finance and procurement functions and processes is one of the key contributors to the overall transformation of SITA. The SFS program enables our finance teams to operate with increased precision, agility and reliability, supporting airline and airport operations in 198 countries worldwide and delivering efficient operations to support our future success. Infosys has been an excellent transformation partner, bringing not only deep Oracle experience and innovative solutions, but also the necessary consulting and execution excellence around business process, systems and data design, organizational change management and value realization.”
Prasad Thrikutam, Global Head of Energy, Communications and Services, Infosys:
“The establishment of world-class financial systems and processes will help SITA improve its day-to-day operations and provide its management with information to make faster and better decisions. It will help SITA deliver tangible business value to its customers and member shareholders across the air transport industry.”
The success of this unprecedented global initiative has been recognized with Oracle Corporation awarding SITA an ‘Excellence Award – Oracle Fusion Middleware Innovation for Business Analytics’ at its annual Oracle OpenWorld conference in 2013.
