Sophos has announced a significant milestone for its Managed Detection and Response (MDR) service, now protecting over 26,000 organizations worldwide, marking a 37% increase in customers in 2024. This growth underscores the rising demand for proactive, expert-led cybersecurity solutions that help businesses defend against sophisticated cyber threats like ransomware, business email compromise (BEC), and phishing.
Sophos MDR offers comprehensive protection beyond basic threat containment, providing full-scale incident response that includes root cause analysis, removal of malicious tools, and detailed investigations to ensure adversaries are fully expelled from customer environments. A key differentiator of Sophos MDR is its inclusion of unlimited incident response services at no extra charge, allowing customers to receive support without restrictions on hours. Additionally, Sophos MDR Complete provides breach protection with a warranty covering up to $1 million in incident response expenses.
To stay ahead of evolving cyber threats, Sophos has significantly invested in its MDR service. Recent improvements include enhanced AI-assisted workflows, expanded third-party integrations, and the introduction of several new features. These include a “Proof of Value” dashboard to provide detailed insights into the MDR team’s actions, and new Microsoft Office 365-specific detections for identifying advanced attacks such as BEC and account takeover. Additionally, Sophos has launched a new backup and recovery integration category to bolster defenses against ransomware.
Sophos continues to make strides in automation and efficiency, utilizing AI to streamline operations and reduce mean time to respond (MTTR), allowing analysts to focus on proactive tasks like threat hunting and detection engineering.
In recognition of its achievements, Sophos MDR has received multiple accolades in 2024, including being named a leader in both the IDC MarketScape and Frost & Sullivan’s Vendor Assessments, as well as winning multiple SC Awards for Best Managed Detection and Response Service.
Sophos MDR’s growing success is reflected in customer satisfaction, with the service receiving a remarkable 4.9/5 rating from over 340 reviews on Gartner Peer Insights. Customers highlight the service’s ability to ease the burden of threat hunting, providing peace of mind with 24/7 protection and expert support.
As cyber threats continue to evolve, Sophos MDR’s continuous innovations aim to keep organizations ahead of the curve, ensuring they are protected against the latest advanced attacks
