Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more human, personalised, and engaging than ever before. Organisations that lean into AI are
Persistent Systems , a global pioneer in Digital Engineering and Enterprise Modernization, today announced the launch of SASVA 2.0, the latest iteration of its flagship AI-powered platform revolutionizing software engineering with generative
Achieving highly reliable generative AI output from vast amounts of company data built on knowledge graphs Fujitsu Limited today announced that, to promote the use of generative AI in enterprises, it has