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an efficient network that has been updated with new innovations can be combined with innovative business models to continuously deliver value to telcos and their shareholders
Software robots will not spell the end of offshoring, despite industry claims it will, says Ovum. However, the global industry analysts do foresee that offerings around robotics and automation will mature and
Innovation is critical to telco survival, finds Ovum. Yet many operators miss the big picture, exaggerate the threat from over-the-top (OTT) players, and misunderstand the broader benefits of innovation. New research* from