Simplified and faster access to contact center technology for customer service agents First project to streamline the agent experience using WebRTC and Chromebooks Enables increased mobility and flexibility in staffing Avaya today
Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and Chromebooks
Avaya announced today that it has been named a leader in the new IDC MarketScape: Worldwide Unified Communications and Collaboration (UC&C) 2013 Vendor Analysis (doc #241818, June 2013). Avaya was recognized for