Avaya Global Support Services recognized for its omni-channel support program, including automated chat, talk, voice and video Employee-driven program featuring Avaya developed technology leads to quicker issue resolution and rising CSAT scores
New Snap-in applications reduce communications workflow development time and cost Engagement Development Platform helps add more communications functionality to business and collaboration applications At its largest research and development (R&D) center in
In the first quarter of 2015, Avaya brought home two prestigious awards from independent industry organizations. The company was recognized for its contribution towards transforming customer networks around the GCC, and for
Avaya, a leading provider of solutions to enable customer and team engagement everywhere, has announced that it plans to create a new industry certification program to drive expertise in SDN-Fabric based networking.
The Avaya Open SDN Fx architecture is the first to deliver automation and programmability from the network core to the user edge, for ‘connect anything, anywhere’ simplicity Survey shows that 88% of
The Avaya Open SDN Fx architecture is the first to deliver automation and programmability from the network core to the user edge, for ‘connect anything, anywhere’ simplicity.Surveys shows that 88% of India’s
Reliance Communications, India’s fully-integrated telecommunications service provider, today entered into a multi-year, multi-million dollar mega-agreement with Avaya Inc., the leading provider of customer and team engagement solutions, to transform its Call Center operations. With more
India’s VIS Networks wins Avaya Global Growth Markets Partner of the Year for Unified Communications
Top Avaya partner for Unified Communications across India, China, Russia, CIS and MEA for Award Recognizes Unified Communications Growth and Focus on Delivering Customer Value VIS Networks, an esteemed Platinum partner of
Simplified and faster access to contact center technology for customer service agents First project to streamline the agent experience using WebRTC and Chromebooks Enables increased mobility and flexibility in staffing Avaya today
Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and Chromebooks
Named Avaya Partner of the Year for India at Global Growth Markets Awards Achieved 115% YoY growth with the inclusion of Avaya solutions into the company’s distribution model Enkay Technologies, a leading
Avaya, a global provider of business communications and collaboration systems and services, today announced that it has been awarded the 2014 Frost & Sullivan Asia Pacific Enterprise Networking Customer Value Enhancement Award.At an award