Based on its recent analysis of the speech analytics for the customer experience market, Frost & Sullivan recognizes Ozonetel with the 2022 India New Product Innovation Award for providing an innovative customer experience cloud-based management solution that eliminates the
Global cloud communications company Infobip enhances its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help businesses to deepen customer relationships, increase loyalty and boost sales. This follows Infobip’s deployment of its
Cloud Connect Communications Pvt. Ltd., India’s first business to business DOT-licensed Virtual Network Operator (VNO) offering a fully-operated and managed cloud-based mobile-first platform; today announced securing DoT license for Mumbai and Ahmedabad
Hughes Communications India (HCI), a leading provider of broadband satellite and managed network services, today announced its selection by Indian Oil Corporation Ltd (IOCL) to deploy and manage a Software-Defined Wide Area
EnableX.io, a Singapore-based, global full-stack communications platform and solutions provider collaborates with InCruiter, a firm offering Interview as a Service platform (IaaS) for multiple tech and non-tech companies. By embedding EnableX’s Real
Supreme Court today referred social media platform Whats App’s privacy policy matter to a Constitution bench which will hear the issue on April 18. A bench of Chief Justice J S Khehar
Samsung launched its DeX station docking accessory for the Galaxy S8 and the Galaxy S8+ smartphones along with the handsets, but didn’t reveal its pricing and availability details at the time. Now,
STMicroelectronics (NYSE: STM), a global semiconductor leader serving customers across the spectrum of electronics applications, today announced that its advanced semiconductor solutions, including motion sensors, touch-screen controller IC, STM32 micro controllers, and
Avaya, a global leader in Customer Engagement solutions, today announced an expanded alliance with Salesforce Service Cloud to deliver solutions that more deeply integrate the contact center products of the two companies.
Eurotech Technologies, the Bangalore based leading technology solutions company; today announced the launch BestNet HDMI Fibre Extender designed to deliver full HD-1080p video content and applications across long distances. The HDMI Extender
Yahoo Inc was sued on Friday by a user who accused it of gross negligence over a massive 2014 hacking in which information was stolen from at least 500 million accounts. The
At a time when businesses are obsessed with improving the customer experience, Facebook Messenger chatbots have played a significant role in making chat-based services a mainstream. But this comes at the risk
