Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is adding the KakaoTalk channel to its Conversation API which allows enterprise businesses to engage in
Like other manufacturing factories, the food processing industry relies greatly on efficient communication between the head office and the manufacturing units. However, communication between the branch offices also becomes crucial to streamline
ZVC India (Parent: Zoom Video Communications, Inc. HQ: San Jose, California, hereon in “Zoom”) today announced the availability of Zoom Events, an all-in-one platform with the power to produce immersive and engaging virtual experiences. Zoom Events
Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has signed a memorandum of understanding (MoU) with Startek® (NYSE: SRT), a global customer experience (CX) solutions provider,
GoTo, the all-in-one business communications and IT support platform, today announced an exclusive channel partnership with SME Chamber of India, as its official Flexible Work Technology Partner. For a period of six
Sinch AB (publ), a global leader in cloud communications for mobile customer engagement is expanding its product portfolio in India. After the acquisition of ACL Mobile, a leading provider of cloud communications
Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set up complete contact center operations using WhatsApp and drive down their
Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to connect with customer support quickly. Usually, during IVR communication, customers come across too
Dell Technologies (NYSE:DELL) and Fujitsu are working together to make it easier for communications service providers (CSPs) to accelerate the adoption and simplify the deployment of open radio access network (Open RAN)
Palo Alto Networks (NASDAQ: PANW) today announced that it has been selected by communications technology company TELUS to assist with securing one of the largest and fastest 5G networks in Canada. “Securing
Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to connect with customer support quickly. Usually during IVR communication, customers come across too
Sinch, a global leader in cloud communications and mobile customer engagement, today announced its latest integration with Zapier, an automation platform, to bring the widest range of messaging channels to the 5000+ business