RefineCX brought together 50+ CX leaders to explore GenAI and beyond for modern customer experience. SurveySparrow, a leading customer experience management (CXM) platform, hosted ‘RefineCX India’ at Sofitel Mumbai BKC on Feb
Global cloud communications platform Infobip has been named a Leader in the CPaaS market by tech research group Omdia for the second year. Omdia has again named Infobip a leader in its latest Omdia Universe:
During the last few years (and especially the last year), most enterprises have been accelerating the pace of their digital transformation. In essence, digital transformation is all about turning data into actionable
Frost & Sullivan recognizes Avaya with nine awards for expertise in contact center and unified communications technologies in multiple Asia Pacific markets Avaya, a global leader in business communications software, systems and
Ms Subramanian brings over 14 years’ strong experience in the technology domain and will be an asset to Perpetuuiti in its endeavor to create innovative solutions for the global marketplace Perpetuuiti TechnoSoft
Wipro’s Balasubramanian Ganesh, head of banking products and solutions group, has resigned, says report.Report said that the company has merged the division with its key banking, financial services and insurance (BFSI) business