Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more human, personalised, and engaging than ever before. Organisations that lean into AI are
Pine Labs’ market-leading presence in powering brand Gift Cards combined with Google’s tech prowess set to boost customer engagement for brands. Deliver a frictionless usage experience for consumers to manage their Gift
Expansion is to address the growing number of consumers seeking checkout convenience ● Growth to be driven by increasing number of customers coming online and seeking convenience in checkouts ● Simpl has
Customers of CleverTap, the all-in-one engagement platform, have seen a significant 561% return on investment (ROI), according to a Forrester Total Economic Impact™ (TEI) Study commissioned by CleverTap. The study investigates the potential ROI