“In the landscape of economic progress, e-commerce sector has emerged as a vibrant core industry, reshaping organizational dynamics within the realm of digital technology. As we approach the upcoming fiscal year of
Aimed at UG & PG students of Management, and entrepreneurs, the course, offered free on SWAYAM, is designed and delivered by serial entrepreneur K Ganesh IIM Bangalore has announced a new course
Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and contact center performance