On Monday, OpenAI introduced a groundbreaking generative AI model called GPT-4o, with the “o” signifying “omni,” highlighting the model’s versatility in handling text, speech, and video. This model is set to be
New research from global cloud communications platform Infobip reveals the growing trend towards conversational experiences for customer communications. The data, from 449 billion communications interactions on Infobip’s platform across 2022, shows the rapid growth of
Honeywell Hometown Solutions India Foundation (HHSIF), the philanthropic arm of Honeywell, in partnership with ICT Academy organized the Honeywell Digital Youth Empowerment Summit 2023, which was attended by students from eight states
Intellicus, India’s leading homegrown data analytics and BI company, today announced the acquisition of a new client, 1Point1 Solutions. A publicly listed business process management company, 1Point1 Solutions Ltd offers technology, finance and
NovelVox, a market leader in the contact center industry, has recently launched HubSpot CTI Connectors for Cisco Finesse and Avaya Contact Centers. The connectors will enable Cisco and Avaya contact center agents
Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to connect with customer support quickly. Usually, during IVR communication, customers come across too
Intel has issued an advisory asking consumers to stop installing patches for two security vulnerabilities, Spectre and Meltdown, citing reports that the firmware updates are causing systems running Intel Broadwell and Haswell
While touch sensing is common on small, flat surfaces such as smartphone or tablet screens, researchers have now developed a technology to turn surfaces of a wide variety of shapes and sizes
International Business Process Outsourcing (BPO) provider, Intelenet® Global Services, has been recognised by NelsonHall as a Leader in Customer Management Services (CMS) Analytics. Intelenet® Global Services’ customer management services include speech, text
Instagram users now have another new feature. The Facebook-owned company now lets users save their own live videos on their phones at the end of a broadcast. However, the company clarified that
Finnish telecommunications giant Nokia is all set to make a smartphone comeback with two new Android 7.0 Nougat devices by the end of this year, a media report said on Saturday. The
Apple has lured a top virtual reality researcher away from Virginia Tech, according to the Financial Times. The move could give Apple a chance to catch up with rivals Samsung Electronics, Microsoft,