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January 1, 2025

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Delivering Immersive CX with ChatGPT: Cristina Fonseca, Head of AI, Zendesk 

1. What is the role of generative AI like ChatGPT in delivering immersive customer experiences? Cristina Fonseca : Immersive CX is fast becoming the new standard of CX, driven largely by what

June 2, 2023
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