Real-time Agent Assist and Manager Assist harness the power of Gen AI to increase customer satisfaction and boost revenue-generating opportunities. Convin aims to capture a 25% market share over the next few
Mr.Saravana Kumar, Founder, and CEO of Kovai.co discussed the future of knowledge base platforms like Document360 in the education sector and many other topics. Here is an excerpt from the exclusive interview:
Cisco has been accused of stealing thousands of proprietary and copyrighted data files from third-party services nemesis Multiven, which filed a complaint against the company with law enforcement authorities in the U.S.