The use of social media and mobile apps for customer service has doubled since 2011, but according to NICE Systems’ (NASDAQ: NICE) Global Customer Experience Survey, 88 percent of customers still elect
NICE Actimize, a NICE Systems (NASDAQ:NICE) business and the largest and broadest provider of a single financial crime, risk and compliance software platform for the financial services industry, announced today that the
NICE Systems , today announced that iYogi, a global provider of technical support services to consumers and businesses, has chosen NICE to help improve operational efficiency and enhance customer experience through Big