The use of social media and mobile apps for customer service has doubled since 2011, but according to NICE Systems’ (NASDAQ: NICE) Global Customer Experience Survey, 88 percent of customers still elect
Intel Corp is getting into voice instant messaging with a smartphone app that uses facial tracking technology to caricature a sender’s expressions. Pocket Avatars was launched on Thursday by Mike Bell, an
The oral-sanitation maker, Procter & Gamble has reportedly announced the world’s first smart-toothbrush. The Oral-B electric toothbrush will connect itself to a smartphone app through a Bluetooth 4.0 connection on your phone