SurveySparrow hosts RefineCX 2024 focusing on AI-powered CX Transformation RefineCX brought together 50+ CX leaders to explore GenAI and beyond for modern customer experience. SurveySparrow, a leading customer experience management (CXM) platform, hosted ‘RefineCX India’ at Sofitel Mumbai BKC on Feb February 29, 2024 News/SurveySparrow