Below is a snippet from a brief interaction between Team IT-Voice and Vishal Shah, Co-founder and CEO, SYNERSOFT TECHNOLOGIES PRIVATE LIMITED where he answered questions about the challenges of the cyber space, and the solutions provided by Synersoft.
Prateek: How is the threat of cyberattacks a challenge for the digitization process?
Vishal Shah: The process of digitization is synonymous with the process of IT adoption. Enterprises use information technology to digitize business processes, operations management, and digital assets. The process of digitization generates digital assets. These digital assets are nothing but designs, drawings, documents, spreadsheets, tender bids, customers data, HR data, account data, business analytics, software codes, ERP data. Enterprises store these digital assets on desktops, laptops, servers, and cloud. The prime motive of cyberattacks is to exploit information, encrypt data for ransom, hinder operations by the DDOS attacks, and steal data to sell on the dark web. When the digital assets of an enterprise are lost/encrypted due to cyber-attacks, the enterprise instantly loses business continuity. When the digital assets of an enterprise are stolen due to cyber-attacks, the enterprise can be exploited competitively or might attract huge liability by default on data confidentiality obligations towards the customers or employees. This is how the threat of cyber-attacks is a serious challenge on digitization.
Prateek: Why is it hard to determine the actual figures of cybercrimes in India?
Vishal Shah: India is yet to finalize its personal data protection and privacy policy similar to GDPR. In absence of any such legal obligation on custodians of the data, provisions to protect data from cybercrimes are not up to the mark. Custodians of personal data could be a bank, insurance company, NBFC, share broker, schools, colleges, universities, Government, DMAT service providers, hospitals, diagnosis labs, and many others to list. Currently, there is no legal obligation on them to provide for the protection of the privacy of their customers. Hence, efforts to protect privacy are also minimal. On the other hand, the consumers do not know about their privacy rights in absence of personal data protection law. This is the main reason why it is hard to determine the actual figures of cybercrimes in India. On the custodians’ part, they are not obligated to report any breach, on the consumer’s part they are ignorant in case they are victims of cybercrime.
Prateek: How are organizations realizing the significance of DLP? How is Blackbox an ideal solution for Data Loss Prevention?
Vishal Shah: Organizations generate digital assets by adopting IT. These digital assets contain intellectual property, competitively sensitive information, and non-disclosure obligation bound data (NDA with customers. These digital assets are nothing but designs, drawings, documents, spreadsheets, customers data, HR data, tender bids, account data, business analytics, software codes, ERP data. Loss of these assets by means of deletion, infection, or disaster leads to loss of business continuity. Leakage or theft of these digital assets over the USB port, Email Attachment, and Internet leads to competitive exploitation or default on NDA obligation. With the adoption of IT, enterprises have realized the significance of DLP to maintain business continuity, avoid competitive exploitation, and honor NDA obligations. BLACKbox is a single hardware-single software product that protects data from loss due to deletion, infection, and disaster. It is also a single hardware-single software product that protects data from leakage over USB, Email Attachments, and Internet. It proves to be an ideal solution as traditionally to achieve these objectives, one needs to install multiple hardware and software solutions.
