ZyXEL Communications, a world-class networking company that provides innovative, reliable Internet solutions for customers ranging from telecommunications service providers, small- and medium-sized businesses to home users, introduces ZyXEL UAG4100 Unified Access Gateway–a new hospitality gateway that delivers best-in-class services and achieves high customer satisfaction for businesses in the hospitality industry. Upon the success deploying N4100 in over 8,000 hotels worldwide, the ZyXEL UAG4100 provides an advanced gateway with larger scalability to help generate revenues.
Nowadays people are used to enjoy Internet connection anytime, anywhere, and a majority of them often carry more than one mobile device around. Most of the existing networking infrastructures in hospitality environments cannot catch this trend, resulting in intermittent connection and customer complaints.
The UAG4100 supports dual radio frequencies, 2.4GHz and 5GHz, to serve two times of users than legacy Wi-Fi gateways. The design of dual radio automatically switches to 5GHz when 2.4GHz band is fully occupied, and digests traffic flow to avoid unstable data transmission due to the shortage of bandwidth. The UAG4100 also adopts a management platform that can handle up to 300 wired or wireless users simultaneously while prioritizing the bandwidth usage of each account. It ensures Internet connection quality, prevents bandwidth abuse and therefore increases customer satisfaction with better Internet surfing experience.
The UAG4100 Unified Access Gateway helps hospitality businesses confronting the regulatory compliance challenges by recording user account information, MAC addresses, source and destination IPs, etc. for government auditing if requested.More and more governments are seriously requiring publicly accessible Internet services to record online traffics with regulations like the widely known EU Data Retention Directive (2006/24/EC). It requires businesses to retain Internet usage records for a certain period of time. Hospitality businesses need to comply with these data retention regulations to avoid legal fines and regulatory penalties; but this can become a significant burden for the owners if they do not have the right equipment.
The UAG4100 takes advantage of embedded billing functions, and premise owners can utilize it to generate optimal access privileges to customers. Billing features include Web portal authentication, user-agreement login and RADIUS server authentication. The ZyXEL UAG4100 further supports SMS ticketing feature that passes the username and password required for logging into the mobile devices owned by a particular user. Subscribers can conveniently keep the information on their devices while preventing the risk of losing printed tickets.
In order to cover larger venues, more access points are to be deployed. To the venue owners, accomplishing deployments quickly without affecting business operations is the biggest concern. Integrated with a WLAN controller, the UAG4100 helps installation of access points without pre-configuration. When a UAG4100 establishes connection with access points, the settings will be applied to each access point immediately, and Wi-Fi monitoring as well as management can be centrally performed via the UAG4100. It eliminates the hassles that would have come with Wi-Fi deployments.
