Active Operations Management International (AOMi), a leader in back office workforce optimisation solutions, has raised £5m of new capital led by private equity fund manager Calculus Capital.* The new funding will enable AOMi to make the most of global demand and continue to confirm its proprietary cloud-based WorkwareTM software as the industry standard for back office workforce optimisation, both in the UK and internationally.
Founded in 2005, AOMi has been implemented in 37 countries and has 40,000 users globally. AOMi has established a strong customer base of leading enterprise organisations, including Barclays, Capita, Xchanging, Genpact, IFDS, ANZ, Westpac, National Australia Bank, New Zealand Inland Revenue, ABSA, Nedbank, Kotak Mahindra Bank, TD Bank, Fifth Third Bank, TD Canada Trust and Banque Nationale Du Canada.
Calculus’s investment coincides with AOMi’s appointment of active technology entrepreneur John O’Connell has been appointed as Chairman of the AOMi board and will be investing alongside Calculus. O’Connell is a pioneer in the development of workflow and business process management software and is also the chairman of Active Navigation and Helveta software. O’Connell founded Staffware in 1984 and led the business to become the global leader in its sector, with offices in 20 countries, some 400 staff and in excess of 500 international clients.
Bringing together cloud-based technology with market leading methods for managing work and capacity, AOMi’s cloud-based WorkwareTM software suite has been proven to deliver lasting benefits. The AOMi approach typically delivers greater than 15% productivity gains within months, whilst enabling organisations to deliver market leading standards of service and quality to customers.
Richard Jeffery, AOMi chief executive, said: “Calculus’s investment will allow us to capitalise on the extensive global demand we are seeing for our cloud-based software. Since 2005 we have grown our business entirely through self-funding, but there has been an acceleration of interest in our products across the globe and we now plan to grow the business rapidly to meet that demand. We selected Calculus as the right partner to help us achieve the company’s full potential.”
Calculus Capital investment director Richard Moore, said: “Workforce optimisation in back office operations is rapidly emerging as a unique discipline supported by its own range of software tools. Applying the right training and software can quickly improve efficiency, employee satisfaction, quality and service, thereby achieving a rapid return on investment. Historically, labour-intensive industries have relied on spreadsheets, home-grown databases and ad hoc manual processes and have lagged behind other sectors in their use of technology. With 40,000 users globally, AOMi’s cloud-based WorkwareTM software is a leading solution in this developing industry.
“AOMi’s proprietary, in-house developed software is provided to clients on a hosted basis, creating a recurring, highly visible revenue stream for the company. We are proud to be supporting a UK business that has been implemented in 37 countries and recognised with a Queen’s Award for Enterprise.”
