Home Needs Online, after the successful launch of its “At Home Service” earlier this year has now piloted its Same Day Delivery service, starting in Chennai city. The specialty e-store for home shopping has launched its ‘Same Day Delivery’ covering more than 100 pin codes over the Chennai city. This service is available for only selected product categories like Air conditioners, Refrigerators, Televisions, etc., as of now. All orders placed before 2 pm will be delivered by the evening before 10 pm, absolutely free of charge.
Initially, this service will be available for selected products across all small and major domestic appliances. In the launch stage itself, more than 500 SKUs will be covered under this service and the number may expand gradually. It is the only contemporary e-commerce player which has exclusively dedicated this utter delivery initiative to the appliance category. The portal has gone for further mile towards swift delivery commitment. Customers will no longer need to wait for extended periods of time for their home appliances to arrive. It will reduce timelines and enhance the overall shopping experience for the customers.
Mr. Kumaraguru Seshadri, Founder & Director, Home Needs Online said, “One of the biggest lags in online shopping when compared with offline shopping is the long wait due to postponed delivery over days. Customers are no more excited about their purchase by the time product is delivered at their doorsteps. Often times, customers change their minds and cancel the orders, when disappointed by the delivery inefficiencies. For our Same Day Delivery service, we had just one picture in our minds, wherein customer places the order in the morning, finishes his errand and comes back home to find the product at his doorstep. We just wanted to flicker the missing ‘aha’ factor in online shopping.”
