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In conversation with Mr. Manish Goenka – Director, Icons Infocom

Jahnavi– Considering your ‘innovative products and solutions increase operational efficiency’, how would you support this statement? 

Manish– Certainly, our speech recognition solution has helped many professionals during the pandemic when they did not have access to resources like stenographers and now have gotten so used to the technology that their productivity has increased 3 folds and also making them self-reliant. So that makes sure that the statement is for sure true.

Jahnavi– What according to you represent the core value of the company? :  

Manish– Core Values like Integrity, Passion, Perseverance, Honesty, Trust, accountability and most importantly Humility are what leads for the representation of the core value which is followed by the company entirely to reach the desired results. 

Jahnavi– What is the entire growth plan of the company? How do you tend to plan one entirely? 

Manish– We are a rapidly growing group having presence in distribution of niche product, direct sales team, Asus & MSI retail store and e-commerce, to further empower our growth we are opening branches in 2ND TIER cities, opening more retail hardware outlets, reaching more partners for our niche software and hardware products. So yeah, that can summarise the entire growth plan of the company altogether. 

Jahnavi– What is the major aim of the company? Are there any aims which need to be achieved by the company in the near future? 

Manish– Our aim is to provide latest technology products through our direct, distribution and retail channel. Technologies which are currently evolving are AI, Machine Learning, Robotic Process Automation or RPA, are a few technologies that are automating jobs. We are exploring products and solutions especially from AI, ML and RPA which we feel has strong robust growth in near future and that is what you can consider to be our aim altogether. 

Jahnavi– What are your views about the tech industry as a whole? 

Manish– Post pandemic most organisations are re-looking into their IT strategy, spend and especially budgets in supply chain management, automation…etc. It is estimated that in the coming 5 years the number of jobs in the IT industry will increase by 30-40%. AI, ML, Automation, Security are expected to create the majority of the upcoming jobs in the IT sector. So I think that the tech industry is the most growing as well as boosting industry.

Jahnavi– What was the major idea behind the company when it was initially started? 

Manish– The major idea which had been established for the company initially was ‘to provide affordable, unique and advance technology backed with good service point’. 

Jahnavi– What are distribution channels are followed by ICONS? Which is the most beneficial one according to you? 

Manish– ICONS has set up Pan India offices for distribution of IT products, Direct selling, Reselling, Retailing and also have footprint in eCommerce. So these can be considered as the distribution channels followed by ICONS.

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