Nokia has suspended sales of its Lumia 2520 tablet in some European countries while it fixes a fault with charger units which it said on Thursday could pose a risk of causing an electric shock.
Nokia said it had during an internal quality control process identified a potential product quality issue that might lead to a safety concern for certain AC-300 charger units manufactured by a third party. The company said that under certain conditions, the plastic cover of the charger’s exchangeable plug could come loose and separate, exposing certain internal components that could cause an electric shock if touched when the plug remains in a socket.
“Consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK are strongly advised to suspend use of the charger until further notice,” the company said, adding that owners of its Lumia 2520 accessory travel charger should also refrain from using it. The company has put out a notice with more information.
The warning applies to about 30,000 chargers including 600 accessory travel chargers sold in the United States. Nokia said there have been no confirmed consumer incidents due to their use.
The Lumia 2520 tablet was among the last products Nokia developed before deciding to sell its phone and devices unit to Microsoft in a deal that is due to close in April.
“While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety are top priorities at Nokia,” said Jo Harlow, EVP Smart Devices. “We apologize to the owners of the Lumia 2520, and we are working with urgency to minimize the inconvenience.”
Source-NDTV
