Here’s the interview snippet from the interaction with Mr. Rohit Singal, VP – India, Rahi.
Saumya: Give us a brief overview of Rahi and its journey so far?
Rohit: Technology has become increasingly dynamic in the last couple of years, hence there’s a necessity to grasp a business’ requirements and devise a resilient and agile architecture. To bridge this gap, Rahi was co-founded in 2012 by Sushil Goyal, Tarun Raisoni, and Rashi Mehta. Our aim is to develop end-to-end global IT solutions that might help businesses convert long- term goals into success. The founders still specialize in harnessing the continued evolution of technologies and facilitating the building of companies with enhanced productivity and profitability.
We are providers of innovative technologies aligned with an organization’s IT needs and provide a tailor-made solution. Rahi is elevating digital transformation to make integrated IT environments and drive competitive advantages. We provide a full lifecycle of technology solutions, from assessment, architecture, design, implementation, and managed services to professional services and support. Our logistics and distribution teams understand supply chain processes and still deliver engineering and support resources efficiently. Our products and solutions comprise:
Data Center: Our data centre infrastructure solutions help enterprises build an IT environment to meet increasing business demands while factoring in agility and dependability.
Enterprise IT Infrastructure: Our enterprise IT services extend from data centre infrastructure management (DCIM) solutions, server consolidation, and virtualization to storage and asset management.
Networking Security: We provide assessments for security, simultaneously scanning the network for cyber breaches and delivering a threat intelligence report. We brief the clients about security incidents and provide a cyber threat assessment for better security measures.
Cloud Infrastructure: Our expertise in designing and implementing private or hybrid cloud environments using existing or new infrastructure has helped many businesses maintain visibility and control of workloads ensuring performance.
Audio/Video: We offer A/V products that can help to communicate, entertain and increase engagement and enhance collaboration. We enable businesses with flexible options that can be tailored to each specific environment.
Global Services and Logistics: We also offer logistics services that include product assembly, packaging, tracking, and security. Together, these capabilities enable us to deliver multivendor IT solutions across geopolitical boundaries, helping customers operate efficiently and effectively in every market they serve.
Saumya: What is your USP that differentiates that from competitors?
Rohit: To sustain business and reduce risk through IT planning, enterprises need to adopt a new technology consumption model that is relevant to today’s business needs. Prepared for an unpredictable future, a network architecture that enables operational efficiency and flexibility, robust IT solutions, and lastly, a trusted strategic partner can make this vision a reality.
We are uniquely capable of combining Data Center, IT, software services, and audio/video solutions to create an integrated environment that drives efficiencies, enhances customer service, and creates competitive advantages. Our three pillars include:
● Innovation: People and process driven yet fast and flexible
● Design: In-house certified design and implementation team
● Vision: Strong and focused relationships with customer first approach
Saumya: You have a large global footprint. Which countries do you operate in?
Rohit: Rahi has a presence in six continents and 41 countries with 1000+ customers, over a span of 10 years. In India, we are present in almost all metro cities such as Pune, Mumbai, Delhi, Chennai, Hyderabad, Bangalore, and Kolkata. Our offices are spread across the country, and we can service businesses remotely without a direct presence.
● North America – United States, Mexico, Canada
● South America – Brazil, Argentina, Columbia, Chile, Peru
● Europe – Ireland, Netherlands, France, Germany, Turkey, United Kingdom
● Asia – India, China, Taiwan, Hong Kong, Japan, Singapore, Philippines, Malaysia, Vietnam, UAE, Indonesia, South Korea
● South Africa & Australia
Saumya: In your view, how can enterprises make their infrastructure more resilient and
future-ready?
Rohit: IT road mapping always comes with a level of unpredictability. When millions of people had to suddenly work from home during the lockdown, on-premises organizations had to quickly scale their remote working capabilities. The companies that succeeded in this had given priority to their infrastructure and made them agile and flexible. Companies should continue to make technology investments to provide security to employees to access data from any location or device. In order to have an agile and future-ready infrastructure, organizations should invest in technologies such as digital tools, security, and workplace connectivity. This is a new model that requires a different way of thinking about business infrastructure — one ready to adapt to whatever comes next.
Enterprises often have siloed departments with differing targets and goals and without any knowledge of what is happening in other departments. This doesn’t allow them to see the big picture and adopt tools for everyone disposal. Breaking down departmental silos is the key to resiliency and success, and this can only be achieved through communication and innovative thinking. The best option to use technology is to pay only for what you use and when you use it. This flexible IT consumption model will be ideal for enterprises in today’s time when business and technology needs are constantly changing. Organizations must make a holistic commitment to having an agile infrastructure. It is necessary for enterprises to keep pace with innovation and change, even without really knowing the end result. No enterprise can really be prepared for future demand.
Saumya: Can you elaborate on strategic partnerships in India with brands such as Zoom?
Rohit: During the time when zoom came under the spotlight worldwide, we had been helping the company to deliver a complete, unified communications portfolio that includes audio and video solutions. We have been helping businesses to quickly adopt Zoom’s seamless platform, addressing all collaboration and communication requirements as everyone turned to a work- from-home model.
During these challenging times, we enabled businesses to quickly adopt solutions to sustain their ongoing operations while supporting them with expertise to plan for the future.
Saumya: What is the roadmap for the company this year?
Rohit: We are planning to expand to newer locations and work with new customers. The work that we did in the past years has started showing results. There are a lot of projects in the pipeline for 2022. We have a huge data center project on our way. There are multiple other projects in line for audio-video requirements and we will be setting up a 30-conference room office in the country before the end of this year. Apart from these, we have introduced Cloud as a platform in Rahi and we are working toward onboarding new clients. We have expanded our office to New Zealand and will offer services to existing customers and partners.
Our plan is to hire freshers as management trainees, new sales managers, and executives and add more technical employees to the team almost every month. We plan to grow our team by 50% by adding nearly 500 new employees by the end of 2022 across markets, ahead of strategic expansion plans. The increased workforce will be working towards digitally transforming the technological landscape in multiple global regions.
